Privacy Policy

Introduction

Welcome to https://overland-4×4-shop-rgv.rgv4x4shop.com (hereafter referred to as “Overland 4×4 Shop RGV,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from users accessing our website, utilizing our applications, or interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, email communications, and any other digital platforms under our control. However, please be advised that this policy does not extend to third-party websites or services that you may access through links on our platform. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Our Privacy Policy governs your interactions with us when:

You sign up and use our applications or services as an authorized user.
You visit our websites linked to this policy.
You subscribe to receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: This includes user names, email addresses, and any other unique identifiers used to access your account.
Payment Information: Details related to payment methods you use for purchases, such as credit card numbers, expiration dates, and security codes.
Financial Information: Transaction history, order details, and billing addresses associated with your account.
Purchase Information: Products or services you have purchased from us, including quantities and purchase dates.
Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and mobile operating system types to enhance user experience.
Location Data: GPS coordinates or other location-based data when you use our location-based services.
Feedback: Comments, reviews, and responses you provide to improve our products and services.
Social Media Information: User profiles, posts, and interactions shared on social media platforms when you engage with us through them.
Product Information: Details about the products you browse, search for, or purchase from our online store.

We collect this data through multiple channels: user input forms, account creation processes, browsing activities, automated tracking technologies (such as cookies and similar technologies), and third-party data providers who share information with us based on their own privacy policies.

Cookies

Overland 4×4 Shop RGV uses cookies to enhance your experience and understand how our website is used. Cookies are small text files stored on your browser or device that help us:

Strictly Necessary: Ensure basic functions of our websites and applications work, like login sessions and page navigation.
Preference: Remember user preferences and settings to provide a personalized experience.
Analytics: Collect aggregated data for analytics purposes to understand how visitors interact with our sites, helping us improve performance and usability.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the information.

Security Measures

Implementing robust security measures is crucial to protecting your personal data. We employ:

Encryption: Secure encryption protocols are used to safeguard data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the protection of your data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us at the address provided below, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access, rectification, or erasure of your data.
Restriction on the processing of your data.
Portability of your data, allowing you to receive it in a structured, commonly used format.
Objection to or withdrawal of consent for data processing.
Right not to be subject to automated decision-making processes.

To exercise these rights or have any data-related inquiries, please contact our Privacy Team using the details provided below. We will respond to your requests as quickly as possible, in line with applicable laws and regulations.

Changes to Policy

Overland 4×4 Shop RGV reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any questions, concerns, or requests regarding our Privacy Policy or your personal data, please contact us:

Email: privacy@overland-4×4-shop-rgv.rgv4x4shop.com
Address: Overland 4×4 Shop RGV, [Street Address], [City], [State], [Zip Code]